Print the UPS label and attach it to the outside of the parcel. Can't talk to a human.Pack up your parcel and ensure that the packaging is suitable to withstand normal transit handling. UPS tells me, they can't go look for it, as said was delivered. I just had a package say delivered by UPS, shipped thru PayPal. I told thousands of customers how great PP was. They took away anything I earned over the years, and PayPal made unreal money in a short time. Oh not anymore, it's in your user agreement that changes every other day now. Then say don't worry, you can always open a new one. The never answer the question at all, and if you don't reply back in 24 hours, they close the claim. Now the shady sellers are all over this and selling fake items, disappearing after they get your money. PayPal, eBay, Reverb.How are they there for us, with dam Robots getting you so fed up, they hope you give up and take the lost of money. We are here for you if you can't find your answer. It is getting old the lack of Customer Service, With No Phone number you can call, and if you find a number it's just a recording saying. You also have the option to contact your card issuer if you funded your Paypal payment that way and see if they will do a chargeback for you? You also have the option to contact your card issuer if you funded your Paypal payment that way and see if they will do a chargeback for is just a payment processor that gives you 'some' buyer and 'some' seller protection. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made. When you have that, contact PayPal via phone (log on to your account and click contact at the bottom of the page, or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. THEY DON'T HAVE TO SAY WHICH ADDRESS IT WAS SENT TO, JUST THAT IT WAS NOT DELIVERED TO YOUR ADDRESS.Ĭheck tracking in below link to see where it went. Or one that includes a statement mentioning your address and saying the item was delivered to a different address. To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. With that information they may well just issue you a refund. So then its your turn to do some work to assist Paypal in recovering your purchase price from your seller.įirstly ring Paypal customer services and tell them that the number is fake or that the item was shown as shipped before you purchased it. Seller provides tracking that shows delivery = seller wins. So disputes for non receipt of item are mostly automated. can anyone help? Has this happened to anyone else? Are there sellers finding tracking numbers somehow and loading them to your auction and eBay only looks a a tracking number to a city and state? please is just a payment processor that gives you 'some' buyer and 'some' seller protection. At this point I cannot do anything with eBay because there is no way to contact them, no phone number and the only number tells you to go to the website which tells you nothing and PayPal has closed the case. According to eBay they said the item was delivered not looking at any information I provided. I immediately reported this to PayPal as an item not received and provided to them the all the UPS information showing the wrong name and address and even the wrong merchant “Amazon” paypal did not take into consideration any of the uploaded facial information. I called UPS and they told me that the item was Sent By Amazon to a another person’s at another address than my own but the city and state listed were the same as mine. 3 days later after purchase a UPS tracking number was uploaded to the auction saying the item was delivered 3 hours prior to the upload of the number, yet no package was received. I reached out to eBay telling them the seller was not communicating to the buyer and did not get any reply from ebay. there was also a long delivery by date listed on the receipt of the auction which was odd too. I always communicate with buyers after a purchase in this case there was no reply. I purchased a $1200 mixer from a eBay seller.
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